I'd like to say welcome to all the new clients and fans, along with previous ones! I know at times I get so busy and bogged down I don't get a chance to post on a few things that are good to know and decided to take a moment to do that this morning..be sure to read on for info including print orders, deposits, and even how to earn a FREE 1hr session!!!
{Contacting me}
If you are interested in pricing or scheduling a session please use email or phone to contact me..the message system for the MMP page doesn't feed the messages through my phone and it can be a day or two before I notice it..I do my best to respond to all requests within 12-24hrs. Having requests via email also makes it easier for me to keep track of who I have and have not spoken with, keep notes for upcoming sessions, and locate contact numbers immediately! Email is: memorablemomentsbyphillips@yahoo.com and I am available until 9pm via phone: 336-688-8106
{Booking}
Whew..I still find it hard to believe I have come to where I am in such a short time..I remember talking with a client last Spring who told me eventually I would become so busy that I would haven't have time for much else and I couldn't believe her at the time but I am definitely there! I am so lucky to know that 90% of my business is totally on word of mouth or someone seeing my work and finding value and beauty in it..yes that totally warms my heart! With that being said I typically book out at least one month, the Summer is pretty open right now but the Fall is already getting requests and booking for 1hr sessions in addition to Weddings that are already on the books..if you are interested in setting up a fall session on a weekend date and know what you want I strongly urge you to go ahead and think about booking, I am working on getting a couple dates set aside for Fall and Christmas Minis (WOW I can't believe I am already thinking about these!!!) and they will be released closer to the season. Seriously thank yall for allowing me to stay this busy..I am one lucky girl!
{Location Fees}
In order to keep session base fees down I do have a location fee for anything further than 25mi from me. This is disclosed up front and the fee of .55/mi is set by IRS standards. I work with clients to find the location that will fit their hopes and wishes for their session and will make every attempt to keep them within that 25mi radius.
{Print Orders}
I have previously taken print orders at just about any time but with the schedule I currently hold it will be better to have a specific date said aside for just prints! I will take print orders on Tuesdays ONLY. I prefer that Print Orders are picked up in person and request that all orders are picked up within 1 week of being notified that they are ready :)
{Deposits}
I require deposits simply because I am securing a spot on my calendar to YOU. In the past I haven't had deposits and ran in to the situation several times of no shows or clients that would cancel at the last minute. That isn't fair to anyone that I have to turn away for a specific date if someone just simply doesn't show up..a deposit guarantee's you being there and also lets me know what days I will be working :) Deposits are NON REFUNDABLE at ALL TIMES but if you contact me with any issues that arise with a 1hr booking (this is non applicable for Weddings or other Events) before your scheduled time then your deposit can be used for a later date session!
{Loyalty Rewards}
I know that several former clients are aware of this but there are several new ones that may not be too familiar..I offer a Loyalty Rewards Program..it is my way of saying thank you for sharing my name! Each time you refer someone to me, AND they reference your name when booking, and hold their session then you receive a point for them..once you have 3 referrals you will have a credit for a FREE 1HR SESSION!!! Yes it really is that simple! There is no limit to how many free sessions you can receive as the points just keep adding up and for every 3 you receive that credit..so just think if you share my name with all your friends and family and they decide to book then you could get on average 1-3 free sessions, bet that got ya motivated hunh?!
Thank you again to all of the clients who have become loyal to me and count on me over and over again to capture memories for their family and friends..because of you and the good Lord I have a career that I love..most of the time :)
Tuesday, May 8, 2012
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